Overview
This Privacy Policy explains how we collect, use, store, and protect your information.
Information You Provide
When you contact GTS, request a consultation, submit an RFQ, upload engineering drawings, or communicate with us, we may collect:
- Name
- Company Name
- Job Title
- Business Email
- Phone Number
- Country
- Company Address
- Industry
- Project Information
- Uploaded Files
- Engineering Documents
- Drawings
- Specifications
- RFQs
- Scope of Work
Automatically Collected Information
Our website may automatically collect:
- IP Address
- Browser Type
- Operating System
- Device Type
- Pages Visited
- Time Spent on Site
- Referral Source
- Cookies
- Analytics Data
How We Use Your Information
Your information may be used to:
- Respond to inquiries
- Prepare engineering proposals
- Review RFQs
- Develop project estimates
- Schedule consultations
- Improve customer service
- Improve our website
- Maintain security
- Meet contractual obligations
- Comply with applicable laws
Confidential Engineering Information
We understand many engineering projects contain confidential information.
Documents such as:
- RFQs
- Specifications
- P&IDs
- Drawings
- CAD Files
- Models
- Design Packages
are treated as confidential and are only used for evaluating requested services unless otherwise agreed.
Third-Party Services
Our website may use trusted third-party providers including:
- Google Analytics
- Microsoft Services
- Cloud Hosting Providers
- Email Marketing Services
These providers maintain their own privacy policies.
Data Security
GTS employs commercially reasonable administrative, technical, and organizational safeguards including:
- Secure servers
- Firewalls
- Access controls
- Encrypted communications where appropriate
- Controlled document access
- Role-based permissions
No Internet transmission can be guaranteed 100% secure.
Data Retention
Information is retained only as long as reasonably necessary for:
- Project execution
- Business operations
- Legal obligations
- Contractual requirements
International Users
Our services support clients worldwide.
Information may be processed in the United States or other countries where GTS Engineering operates or provides engineering support.
Your Rights
Depending on your jurisdiction, you may request:
- Access to your data
- Correction
- Deletion
- Restriction of processing
- Withdrawal of consent
- Data portability (where applicable)
Changes
This Privacy Policy may be updated periodically.
The latest version will always appear on this website.